With the high level of competition in this dynamic e-commerce world, every single detail matters to make your online store outstanding. a well-written shipping policy. Having a clear and comprehensive shipping policy is not some formality; it is a critical business tool to help you establish trust with your customers, save time with more efficient operations, and guide sales through an e-commerce website. Here is why you need a full-fledged policy for your e-commerce website.

1. Establishing Trust with the Customer: transparency

Naturally, any customer who is purchasing a product without the opportunity to view or touch it will be wary of the deal. A detailed shipping policy reduces these doubts by clearly defining the shipping processes, associated costs, and timelines. 

Such transparency reassures customers in the shipping policy that there won’t be hidden costs or other unpleasant surprises at checkout. It means a serious attitude to honesty and customer satisfaction, which can further be translated into higher conversion rates because customers will be more likely to follow through when they feel more certain about a transaction.

2. Setting Clear Expectations

A clearly defined shipping policy sets expectations about delivery times, costs, and handling procedures, thus managing customer expectations and reducing the possibility of disputes or dissatisfaction. Provided that customers are clear about when they can expect delivery of their orders and how much they will charge to get them delivered, they will be less likely to feel let down or frustrated.

For example, mentioning the standard delivery times, expedited shipping options, and delays that are likely to be experienced due to holidays or other uncontrollable factors will allow customers to make informed decisions. This level of detail enhances the shopping experience and builds reliability and professionalism.

3. Improving Customer Service Efficiency

An effective, all-inclusive shipping policy will significantly reduce your customer service workload. Addressing common questions and concerns within a policy reduces the overall volume of queries going to the customer service team. This efficiency allows your team to focus on more complex issues and provide better support overall

This can be furthered with the addition of an FAQ section with questions regarding shipping. Information on how customers could track orders, what should be done in the event of a lost package, and the policy on international shipping can set expectations in advance of multiple issues, which would thereby help speed up the resolution times of issues for improved customer satisfaction.

4. Operational Efficiency

An effectively structured and robust shipping policy benefits your internal operations as well. It gives your logistics and order fulfillment teams a guideline with respect to all the procedures for shipment. This consistency is beneficial in handling orders more efficiently, making fewer mistakes, and increasing speed.

For instance, having a clearly defined process on how returns and exchange procedures work may help spell them out to employees. Having a standardized approach will cut back most of the confusion and provide a smoother experience for your team and customers alike.

5. Reduce Cart Abandonment

Cart abandonment is arguably one of the most dreaded things in e-commerce and is often caused by unexpected shipping costs or unclear delivery times. In such a situation, which can be reduced by having a clear and open shipping policy that tells customers up front the fees associated with shipping or the schedule of delivery, customers will be more likely to see their orders all the way through checkout.

Build in shipping cost calculators or offer threshold-based free shipping. If customers know their total cost including freight up-front, there is less likelihood of cart abandonment due to surprise costs.

6. Boosting SEO and Online Visibility

Believe it or not, a good shipping policy can improve your website’s SEO. Any search engine will love those contents which would prove to be informative and useful for the end-user. By publishing a detailed shipping policy, you are thus adding up substantial content to your website that which can help improve your search engine rankings in your search engine results.

Using relevant shipment keywords, like “free shipping”, “international shipping”, or “fast delivery”, will enhance the possibility of ranking for search terms relevant to your store. You are also likely to receive organic traffic from search engines by using the right keywords, as people searching for specific shipping details will find your website. This may improve your site visibility and attract new customers.

7. Keeping Up with Market Trends

With emerging trends and technologies in the marketplace, the e-commerce landscape also changes. A dynamic shipping policy keeps one moving with the tides and staying competitive. Same-day delivery, contactless shipping options, and including eco-friendly packaging are ways to meet current market demands and customer preferences.

Keeping your shipping policy up-to-date with these trends lets your customer base know that you are current and care about fulfilling their needs. This also allows you to take advantage of the newest opportunities and build a bigger moat of competitive advantage.

Conclusion

A good shipping policy is one of the basic competencies of any e-commerce business. It creates trust and transparency, clearly sets expectations, improves customer service efficiency, enhances operational efficiency, avoids cart abandonment, increases SEO, and lets you keep up with market trends. Creating a detailed shipping policy enhances customer touchpoints and sets the foundation for success and growth in e-commerce.

In the bustling world of e-commerce, standing out and maintaining a personal connection with your customers is more crucial than ever. Ringless voicemail is emerging as a game-changer for businesses aiming to enhance their customer engagement strategies without being intrusive. This innovative communication tool allows you to deliver messages directly to your customers’ voicemail, ensuring your brand’s presence is felt without disrupting the customer’s day. Here’s how you can effectively integrate ringless voicemail into your e-commerce strategy to boost engagement and drive sales.

Understanding Ringless Voicemail

Ringless voicemail is a technology that enables businesses to send a voicemail directly to a customer’s phone without the phone ever ringing. This method is highly effective for e-commerce businesses looking to communicate with their customers in a non-intrusive yet direct manner. Whether it’s for marketing promotions, updates, or customer service, ringless voicemail ensures your message is delivered without interrupting the customer’s daily activities.

Strategy 1: Personalized Marketing Campaigns

The power of personalization in marketing cannot be overstated. With ringless voicemail, e-commerce businesses have the opportunity to take personalization to the next level. By sending customized voice messages based on the customer’s previous interactions, preferences, and purchase history, you can create a more intimate and engaging shopping experience. This strategy not only boosts customer loyalty but also significantly increases the chances of repeat purchases.

• Utilize customer data to craft ringless voicemail messages that speak directly to the individual’s preferences and needs, making each communication feel personal and relevant.

Strategy 2: Exclusive Announcements and Offers

Ringless voicemail is an excellent channel for sharing exclusive announcements, offers, and sneak peeks of upcoming products or sales. This approach creates a sense of exclusivity and urgency, encouraging customers to act quickly. By delivering these messages directly to voicemail, you ensure that customers receive the information in a format that they can easily access and listen to at their convenience.

• Highlight the exclusivity of the offer or announcement in your ringless voicemail to make your customers feel like they are part of a select group, enhancing customer engagement and loyalty.

Strategy 3: Collecting Feedback and Reviews

Feedback is invaluable for any e-commerce business looking to improve its offerings and customer service. Ringless voicemail offers a unique way to reach out to customers post-purchase to solicit feedback or request reviews. This method is less intrusive than a phone call and often receives a more positive response from customers willing to share their experiences.

• Use ringless voicemail to politely request feedback or reviews, emphasizing how much you value the customer’s opinion and how it helps your business improve.

Best Practices for Using Ringless Voicemail

To maximize the effectiveness of ringless voicemail in your e-commerce business, consider the following best practices:

• Consent is Key: Ensure you have explicit consent from your customers to send them voicemail messages. This not only respects their preferences but also aligns with legal and ethical standards.
• Timing Matters: Be mindful of when you send your voicemails. Aim for times when customers are more likely to be receptive to your message without disrupting their day.
• Keep It Short and Sweet: Your voicemail message should be concise, clear, and to the point. Aim for a duration of 30 seconds to one minute to convey your message effectively without losing the listener’s interest.

Conclusion

Ringless voicemail represents a powerful tool for e-commerce businesses looking to enhance customer engagement without being intrusive. By employing strategies centered around personalization, exclusivity, and feedback, you can leverage ringless voicemail to not only strengthen your relationship with your customers but also drive your business’s growth. Remember, the success of ringless voicemail lies in its thoughtful and responsible use, ensuring that every message adds value to your customer’s experience with your brand.

Negative customer reviews have the ability to drown your business, especially when you don’t pay attention to them. 

According to a survey conducted by Reviewtrackers – 53% of customers expect their negative reviews to be answered within a week. 

That’s not it, 1 out of every 3 people of the 53% want an answer within 3 days.

To help you deal with negative customer reviews like these, I’ve jotted down 11 tips you can start applying today.

1. Be Natural & Quick to Deal with Negative Customer Reviews

Every customer wants an amazing product experience, which is why they buy the product in the first place. 

But sometimes, things can go south and the customer doesn’t get the expected results. 

In such cases, the first thing a customer does is click the product page and hurl their thoughts recklessly. 

This drives other customers to not buy from your store. 

An easy way to avoid this pitfall is to solve every customer’s grievance as quickly as you can. 

Avoid the Social Media Trap 

Being a seller, you come across various buyers. And guess what? Some might turn out having a decent social media following. 

As you know, things spread quickly on social media these days. And if that influencer says something wrong about your products, your reputation will be tarnished. 

To deal with a situation like this, you can say sorry with some sort of incentive or an extra pair of the same product, if possible. 

Pro Tip: Every business, by hook or by crook, needs to do its utmost best to maintain brand value on the internet. 

2. Make Your Response Personalized for Every Customer 

These days most complaint managers write the same reply to every customer. 

So the trick here is to make these customers feel special. Their issue should become your priority and you should talk about relevant things. 

A Few Ways You Can Customize Your Response: 

• Make sure you use customer’s name
• Always read what they have to say 
• Give a relevant solution and an estimated time by which you plan on performing the remedy (if you can) 
• Do what you promised and follow up your customer to check-up

3. Never Get Involved in the Customer’s Drama

Not all customers are going to give constructive criticism, some may react in ways you can’t even comprehend. 

And somewhere along the lines, this could get different sorts of reactions from your end as well. 

But never forget, there’s an old saying – customers are like god. 

They’re the ones that decide if your business is going to be a profitable one or not. 

Never argue, disrespect, or get into a verbal battle with any customer. 

The customer has nothing to lose but your business might lose everything. 

Always follow a sensible way of answering customer reviews, whether on social media or Google. 

A simple theme to follow is to be empathetic, respectful, and diplomatic in your tone.  

4. Take The Issue Offline

Arguably, the most important point on this list. 

Your first response is going to set the tone of the conversation ahead. Make sure you take your customer offline as quickly as possible. 

Your product page is a public forum. It’s always best to avoid a lot of replies on a negative review. 

All it does is create more drama for others to ruin your reputation.

5. Be Grateful & Appreciate Your Customer

Today’s online marketers are doing their best to craft fake positive reviews. And this has made customers suspicious about the reviews they read on your website. 

Therefore, bad reviews are not bad at all. In fact, they can make your positive reviews look more authentic. 

Other than this, negative reviews help you find the leakage that might be hurting your business. 

After all, you want your products to become a part of the trend. 

In your replies, always be thankful for the negative reviews you receive. 

Giving negative reviews, customers are giving you a chance to improve and become better. 

Just think This: What if they didn’t negatively review your product and decided to never buy from you again? 

6. Always Do More to Deal with Negative Customer Reviews

You need to do a little more, in whatever you plan on doing to deal with negative customer reviews.

To keep customers by your side, you need to outdo your competitors. But, don’t overdo anything. 

It does not have to be anything that’s too much for you or your company to do. 

Small gestures like customised media (images & videos), festive greetings, special discounts, etc are more than enough to win your customer over. 

Make sure to send your love in a timely manner. 

For example, sending a gift card, coupled with a customized birthday wish is a great way to find space in your customer’s heart. 

7. Make Your Response Systematic 

Whenever you receive negative reviews, take these things into consideration: 

• What went wrong from your end?
• Is there a way you can help out/compensate your customer? 
• How quickly can you do that? 
• Is your compensation a little more than what the customer would expect?

Answers to these questions will likely lead to a good execution of customer grievances. 

8. Follow Up with Your Customers 

Once you end up dealing with a negative review, it’s likely you’ve changed your customer’s view point. 

You can now move onto the process of turning your customer into a loyal one. 

To do this, follow up to check on their needs. Also, ask them about their last experience with your brand. 

In case they suggest satisfaction in the way you helped them, you may ask them to edit their review. 

An edited review is much more authentic than a positive one ever will be.

It’s likely that your new (potentially) loyal customer will give a good word-of-mouth to his circle. 

A few tips on following up are: 

• Always contact/connect in a timely manner
• Encourage your customers for more feedback 
• Create more value for your customers to keep them coming back 
• Go an extra mile 

9. Take Care of the Language 

Around 6.5K languages exist across the globe and there are only 12-20 languages that you need to take care of. 

If your customer is writing their reviews in a different language, double-check what they said. 

Because usually when we try to understand other languages, we once in a while misunderstand things. 

Misunderstanding destroys marriages, and this is business. 

10. Comprehend How Reviews & Rating Sites Work

Every popular review website has an algorithm that it uses to show the best reviews. 

Yelp, Google, Facebook, Amazon, Mouthshut are just some of the popular review websites I know of. 

This will take a little work from your side, but look for a website that fits your product/brand. 

For example, a travel brand should ensure whether it’s well reviewed or not on a travel website. 

The best and easiest way to rank high on any review website is to provide quality service. There is no easy way out for this. 

11. Request Customers/Sites To Remove Fake Reviews

Plenty of people are out there to defame you and your brand. The fun part about business is if it was easy, everyone would have been bored. 

You will receive a lot of reviews that will use abusive and abrasive language. So, don’t get personal and handle everything in a formal tone. 

One way you can deal with this is to request every fake reviewer to take down their review in comments. 

Be polite and genuine in your comments. 

A lot of websites only allow authentic and verified users to write a review about a product. 

It’s important to be listed or make your website verified friendly. 

This not only makes your job easier but also helps your customer as well. After all, even your customers don’t want to see fake reviews. 

Why Handling Reviews on Google is Way Important Than 90% of the Things? 

In 2021, people trust Google more than their neighbours. So, having bad reviews on Google should be your nightmare. 

And if you already have one, apply the tactics we’ve just discussed to deal with it. 

Are you looking for best Shopify live chat apps? That’s great!

Time is money and if there is one thing everyone hates is unanimously waiting. Every customer looks for a quick response each time they have a query. And they do like being treated like a priority!

This means that a company needs someone 24 x 7, 365 days a year to offer customer support. Who would sign up for something like this? 

Hey! I got you. Let me introduce you to the world of chatbots and Shopify live chat apps that can help you do this dirt cheap. 

But before I start discussing these apps in detail, it’s important for you to first understand what exactly is a live chat app.

What is A Shopify Live Chat App?

A live chat app is something that allows your customers to interact with your customer service one to one without actually being on call. And the Shopify live chat apps come intact with user-friendly features to serve the purpose.

These Shopify apps provide your customers with a reliable platform that delivers a response within a few seconds. Besides, for your not so technically skilled customers, the apps are simple to operate. They contain pre-programmed responses or use AI to deliver the best possible answers. 

Not only this, the live chat feature on your store can enhance the experience of the people visiting your store. I mean who really likes scrolling and searching for answers to their queries? Customers want fast and appropriate responses. 

So if your online store can incorporate a live chat feature, the customers can simply text their queries and get them solved. Just think of it as having a conversation with someone who exists solely to answer your queries and help you with your purchase. 

Between 2020 and 2021, conversational marketing has emerged as a top contender. More and more brands and companies are trying to create a warm and approachable brand image. A live chat app can place your brand one step closer to such a vision. 

Let’s take a look at some of the top live chat apps and what features they have to offer. 

tawk.to Live Chat Shopify App

The tawk.to live chat Shopify app was established by Robert D’ Assisi with a vision to allow every online store to interact with their customers free of cost. His vision is clearly understood by his words:

“You shouldn’t have to pay to chat with the visitors on your own website. They’re your visitors.” 

With this aim, the app was launched and since then it has only been better. The features of the app keep updating with time to serve the masses.

Features of tawk.to

• A small Javascript API to create a live chat widget which opens a chat window on a single click. 
• Widgets can be customized as per the theme of your site
• Supports chat in over 45 plus languages that will allow you to reach customers from various regions.
• Screen sharing and video or voice add-on features are also available
• Has quick responsive chatbots designed using AI and machine learning
• Supports various devices
• Chats can be stored
• Stores the information of the visitor so that if next time the same user approaches, the customer service team can help effectively

Pros and Cons of tawk.to

Pros

• The setup is very easy which hardly takes 30 seconds
• Available for free and even small businesses can access it
• Supports multilingual chat

Cons

• Doesn’t have an email open tracking system
• Interface is not so mobile-friendly

So, this app has got a lot of things in store for you. Multilingual chat, chatbots, screen sharing, and whatnot. An add-on fact is that you get all these at zero cost.

Even if you’re not so technically good, you can set this app up easily using a simple Javascript API. In short, this Shopify Live Chat app is great for small stores as it’s available for free. 

You can definitely go for this if you have just started your online business or you want to have several widget customizations. 

Chatra Live Chat- Roger Wilco Live Chat Shopify App

This app was established in 2009 when Yaakov Karda ( founder ) and Slava Olesik (co-founder) realized that real-time communication can make a big difference in businesses. They had this realization after they failed miserably in an online business that they had started recently. 

When they thought and tried to analyze what went wrong, they figured out it was the lack of interaction with their visitors that created the loss. So, they then got the idea to create something that can help businesses communicate with their users.  

Interaction with visitors not only helps them but also gives the store owners an understanding of what improvements can be done in their services. 

Features of Chatra 

• A feature called group chat allows several agents to interact with a single customer to solve his/ her query
• An email open tracking system that allows customer service to see when the recipient has opened the mail
• Interface works for all the devices- Windows, Mac, iOS & Android
• A chat note feature allows agents to create short notes about the customers they can refer to later
• A feature called typing insight is present in this app that permits the agents to see what customers are typing even before they send a message 
• Agents can also email the chat transcripts of the missed and offline messages for their customers

Pros and Cons of Chatra 

Pros

• Interface works very well on all devices
• Permits a free trial period to check all of its features
• Email open tracking system allows you to get notified when the customer has opened the mail
• Typing the insight feature of this app is helpful for customer service

Cons

• Some of its good features are only available on its premium packs
• Has fewer customization options available for the widget

Since everything has already been discussed about this app, you can think about your needs and then go for it. 

It doesn’t matter whether it’s an app or laptop, the app provides a stable interface on all devices. People view websites differently on phones and laptops, hence this customization is an important feature. 

This app has a free plan as well as a paid plan. So, if you’re someone who is just starting out, you can go for this app. If your business is well established, you can enhance your sales and customer experience with the paid version. 

Tidio – Live Chat and Chatbot

Tytus Golas, co-founder, and CEO of Tidio, launched the app with a motive to assist small businesses, providing them with the highest quality service at a quite affordable amount.

This app offers an automated messaging system and integrates well with various other messaging apps like Facebook messenger. The powerful AIs of this app have enabled immediate replies from the bots.

Features of Tidio

• Has an Abandoned Cart Bot that interacts with those customers who left their cart abandoned
• Finds out the reason for not purchasing the product and then offers discounts and vouchers if available
• The setup is easy which can really give a professional touch to your online store
• Because of being integrated with email, you can easily send responses to your customers at any time
• The smart bots of this app will reply to your customers when someone from customer service is not available
• Several widget customization alternatives are available 

Pros and Cons of Tidio

Pros

• The setup is pretty simple
• The amount that they ask for is fair enough for the quality of the features they provide
• Functions smoothly on laptops and phones
• Comes up with various kinds of chatbots

Cons

• Its integration with WhatsApp and Telegram is not so good

This Shopify Live Chat app is no doubt an all-in-one live chat app. From a good interface to various chatbots, this app has got it all. It’s unbelievable but all of these features come at a very affordable price. 

Tidio’s website states that they have successfully integrated it into the education stream as well. 

When it comes to Shopify, your customers can receive a similar priority. Tidio can bring down waiting times to as low as 3 minutes. Because even if someone from customer service is not available, the smart bots of this app are there to send them instant responses. 

The Bottom Line 

All I can say is choose wisely the one that fulfills the requirements of your site. The important factors to consider for an SMB are – the cost, the amount of coding required, and the overall customer experience. All three apps discussed have easy installation processes that you won’t need to hire an expert for. 

So by now, I guess you must have reached a position to make a good decision for your site. Go for it!

Shopify payment solutions are one of the most important aspects of any store. It’s for giving your customers comfort and ease of payment so that they won’t think about abandoning the cart due to payment problems.

What do you think about having multiple payment options in your store? Is it good? Bad? No idea?…

Well, according to studies, it’s observed that having multiple payment options in a store can boost conversion by 71%.

So, now let’s have a look at multiple Shopify payment solutions, their unique features, pros, and cons.

Inbuilt Shopify Payment Solutions You Can Leverage

Shopify payment solutions support a total of 8 methods that you can try and set up for your customers to pay with. Let’s have a look at each of these in detail.

Enable Net Banking and Other Ways to pay

With net banking, you can also select the option of payment via debit or credit card and UPI. Shopify integrates with several payment gateways that you can make use of to set quick payments.

Enable Cash On Delivery Method

To enable cash on delivery, Shopify has its own app called – Advanced Cash on Delivery which gives you full control over:

• When cash on delivery can be used
• Which pin codes can avail this payment method
• The minimum transaction value to opt for cash on delivery
• Configuring COD fees according to location

A Pro Tip: To make your store stand out, upload the postal codes where people can avail COD and add a small snippet on every product page. Trust me, this will increase your conversion rate for sure!

The Buy Now, Pay Later Shopify Payment Solution

When you sell wholesale products and get a lot of orders daily, Buy now, Pay later is a great method for boosting your conversions. You can allow some of your buyers to pay in a few months of installments, which is also called EMI.  

Major Third-Party Integration Shopify Payment Solutions

Get Started with PayU Shopify Integration

PayU is a fintech company founded by Laurent le Moal in 2002. The headquarters of the company is in Hoofddorp, Netherlands.

Features of PayU

• Gives Shopify merchants a special discounted price that starts from 0.4% per transaction

• Zero fees for transactions over a certain minimum transaction (amount varies country to country)

• Supports payments via 100+ currencies

• Get money in just 24 hours

• Ability to accept recurring payments via the subscription platform

• Set EMI payment options to increase conversions

Pros & Cons of PayU

Pros

• Easy to set up and use
• Supports EMI payments

Cons

• No free trial

All in all, the PayU is great for those who have used it before somewhere and already know its potential. The reason it doesn’t give a free trial is a bit annoying though. But still, it’s alright, considering the quality of process you get for transactions. 

Integrate Shopify with PayPal

PayPal is one of the largest payment processors online. Palo Alto founded it around the year 1998 in California, USA.

Features of PayPal

• Get a 180-day money-back guarantee in case any issues arise with your transactions

• PayPal is a globally recognized and almost every 3rd person have heard it 

• One-touch for quick transactions

• Enables guest payment for customers without a Paypal account with PayPal Express

Pros and Cons of PayPal

Pros

• A mobile-friendly transaction gateway
• High encryption and security to protect transactions
• Record all the transactions

Cons

• High transaction charges
• Your account can go into the ‘freeze’ state without any notification

Being a worldwide recognized wallet, PayPal is of great use for those who dropship worldwide. Yes, the transaction fee is high but the security and encryption it provides are top-notch.

CyberSource and Shopify Integration

CyberSource was founded in 1994 by William S Mckiernan in California, USA. It’s an eCommerce credit card payment system.

Features of CyberSource

• Integrate CyberSource to various other known platforms like PayPal and encrypt your transactions
• Accept payment-in-store (POS) via CyberSource
• The platform can be used worldwide due to its recognition and usage
• Learn about advanced fraud strategies and payment fraud management insights from IDC (international data corporation) 
• Keep sensitive transaction data in a private space 

Pros and Cons of CyberSource

Pros

• Reliable and heavily encrypted platform
• Mobile payments are available

Cons

• Doesn’t have the feature for recurring billing

Seamlessly Integrate Pinwheel with Shopify 

Pinwheel is an eCommerce payment gateway that thrives on simplifying your transactions. The company was founded by 3 young entrepreneurs – Anish Basu, Curtis Lee & Kuri Lin in 2019.

Features of Pinwheel

• Get payment approval in 24 to 48 hours
• The transaction fee rates are as low as 1%
• Pinwheel manages high-risk accounts just the right way
• No annual fees to be paid for the pro plan

Pros and Cons of Pinwheel

Pros

• No maintenance or setup fee
• Has a free plan

Cons

• A new platform, so it’s not yet popular and recognized worldwide

Pinwheel is a comparatively new platform but has some great set of features. I know payments are not a thing to experiment with. You can’t just keep testing gateways after gateways. So only use it when you feel like it. 

Make Your Payment Process Smooth with DigiPay

DigiPay is a worldwide recognized transaction platform known for its underwriting, risk management, and technological innovations.

Features of DigiPay

• The DigiPay payment gateways provide real-time processing, seamless integration, and the ability of recurring billing

• Get a team of experts with DigiPay who take care of all the technicalities as well as maintenance of the account

• Get all the information about the profit leaks and always have a knowledge of your money’s trail 

• Has a set of tools to prevent chargebacks, friendly-frauds as well as organized frauds

Pros and Cons of DigiPay

Pros

• Gives you transaction analytics
• Has a dedicated data vault to keep transaction information safe

Cons

• To access the DigiPay service, we have to fill an application for approval

I won’t think twice to announce the fact that this platform has got the best features. But, taking approval is a bit hectic and dicey. Some people get approval in the first go and some apply multiple times.

Divido and Shopify Integration

Divido is a Financial service company that was founded in the year 2014 by Christer Holloman in London, UK. It’s a fast and flexible platform for lenders and retailers.

Features of Divido

• The platform eliminates the need to handle multiple accounts for multiple locations; a single platform can be integrated with all locations
• Divido makes it easy to bring changes in financial strategies 
• The platform is tested and proved worldwide

Pros and Cons of Divido

Pros

• Supports buy now, pay later 
• Ease of integration

Cons

• Could be tricky to start off with for a beginner

Inbuilt Shopify Payment Option Vs Third-Party Payment Solutions

Here are some crucial aspects which would help you draw a line between Shopify and Third-party payment solutions. Let’s see which one would be best. 

Which Payment Solution Should You Go for?

So, the big question – Which payment solution should we use for Shopify?

The answer is – In-Built Shopify payment solutions, provided it’s available in your country. Just check Shopify’s official website to know if the inbuilt-payment option is available at your place and save a lot of integration problems, and manage the gateway easily.

However, for some of you, the inbuilt Shopify payment solutions won’t be available. In that case, give customers a free product, YAY! Haha, just kidding!

Just select a third-party payment solution that’s recognized worldwide and used as well, such as PayPal or Cybersource.

Growave Shopify app is an all-in-one marketing tool that is adequate for all kinds of businesses. From building a reputed brand name to driving conversions, everything is possible with this all-rounder. 

Being a Growave user, you don’t need to install multiple apps for several different functions. It already comes with several advanced tools that you can use to grow your Shopify store in one place.

Let’s see what the Growave Shopify app has in its bucket to optimize your Shopify store!

Features of Growave Shopify App

Once you log in, you will find 5 sections inside Growave: 

1. Reviews
2. Rewards
3. Wishlist
4. Instagram
5. Social Login

As you can see here, the app is loaded with a bunch of amazing features. Let’s see how effective they’re and whether they can make you any money or not. 

Collect and Display Great Reviews On Your Store Page

Generate Reviews 

• Collect reviews (normal & photo) automatically and set email reminders for checking them out

• Display reviews on your Shopify store and add FAQs with Growave Shopify

• Reply to all the reviews in either private or public

• Customize and enhance the collected photo reviews

• Show Growave verified batch on your Shopify store to build trust

• Add review carousel to home or product page 

Request Reviews On Autopilot

• Collect reviews from your buyers, sending them an email after purchase

• Customize the email template putting the right logo, brand colors, and personal touch to make emails appealing 

• Measure important parameters of your autopilot email campaign via the analytical dashboard

• Build your email template from scratch if needed

Increase Your Sales via Integration and Sharing

• Integrate Growave Shopify app with Google Shopping

• Run ad campaigns displaying photo reviews and product ratings

• Request your customers to share reviews on social media platforms

• Get all of your great reviews on the Facebook business page in a single click

Question And Answers with Customers

• Let your customers ask questions about the products right on product pages

• Send questions to your verified buyers and team members asking for a feedback

• Make your product page interactive by having Q & A sessions

• Improve SEO metric of your e-store with the help of Q & A 

Other Miscellaneous Features Under Review Tab

• Reward your customers with points or discounts for feedback 

• Import reviews using other Shopify apps like Loox, Judge Me onto Growave and let reviews be in one place

Make Use of Growave’s Loyalty Program via Integrations

Growave’s loyalty program motivates customers to give product reviews time and again. Let’s look at some of the features of this program. 

• Reward your customers for leaving reviews, sharing, and following

• Incentivize your customers for every dollar they spend

• Gift your customers a great discount coupon on their birthday

• Give your customers reward options and let them choose a reward for themselves

• Promote referral and affiliate marketing for all of your top-selling products

• Reward most loyal and long-term customers with special discounts 

Reduce Cart Abandonment with Growave Shopify App

Growave comes with a feature named wishlist that reduces cart abandonment and sends targeted emails. Let’s look at some of the parameters you can set to optimize your cart abandonment process.

• Add a wishlist button to every product page and customize it as per the page design

• Create wishlist boards for every occasion and display them on your store and social media

• Reward customers to share their wishlist items on social media

• Send reminders to customers who have added a product to their cart and have not purchased it yet 

Create Such Instagram Galleries That Bring Sales

• Drive your followers to your store right from the Instagram posts by creating stunning Instagram galleries

• Create Instagram post galleries and user-generated content (UGC) galleries on your e-store to show social proof for the sake of trust 

• Tag your product on Instagram so that a follower can directly visit the product page from the social platform

Pros & Cons of Growave Shopify App

Pros

• Get several advanced Shopify tools in one place

• An easy platform to set up and use

• Import all old data from several apps with just a click

Cons

• For having access to each and every feature, you should have an enterprise plan of the app, which is quite expensive

How Much Does Growave Shopify App Cost?

When it comes to Growave pricing details, we have a stroke of good luck because of its free plan. Isn’t it great that you can try it out without paying a dime for 14 days?  

Is Growave Shopify App Worth Trying?

No matter whether it’s collecting reviews, cart abandonment, loyalty programs, or whatever, most of the Shopify owners often end up downloading various apps for different optimization processes. 

Why is there a need to install multiple apps when you can have everything in one? 

From my perspective, the app is definitely worth every penny because of its uncountable features, stunning designs, and great analytical dashboard.